SOS: Speaking of Seniors – Silver Dollar Surprise

On May 1, 2017, a ninety year old client brought to me a medical bill and other papers to review with him. Also, he brought me a silver dollar as a gift.

I had helped the client with other bills in the past. He knew that there was no charge for my help on those bills. He just wanted to give me a gift of appreciation anyway. The silver dollar was a very nice gift. It reminded me of when I was a boy and my mother’s father gave me silver dollars for my birthdays and holidays.

I reviewed the papers and phoned the client’s insurance company to learn what it knew of the bill. It had not yet received the bill. I suspected that was the case because the date the bill was mailed was only four weeks after the medical services were provided. It usually takes six to eight weeks for a claim to be filed with Medicare, received by the insurance company, and paid.

The client agreed to meet with me in a month to review the matter after the insurance company should have received and paid on the bill.

The help that I gave this client was free of charge. This insurance agency “goes the extra mile” for our senior citizen clients to protect them from mistakes and fraud in the Medicare system. Does your insurance agency or agent give this high level of service to senior citizens? If not, why not?

This article is printed with the permission of the author(s). Opinions expressed herein are the sole responsibility of the article’s author(s), or of the person(s) or organization(s) quoted therein, and do not necessarily represent those of American Clarion or Dakota Voice LLC.

Woodrow Wilcox


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Woodrow Wilcox is the senior medical bill problem solver at Senior Care Insurance Services in Merrillville, Indiana. That is the largest senior citizen oriented insurance agency in the Midwest. For over six years, Woodrow Wilcox has helped senior citizens with medical bill problems with Medicare and VA clinics. He has saved senior citizens over $1 million in wrongful charges. For more health care articles by Wilcox, visit or © 2013 Woodrow Wilcox. Re-published here with the permission of the author.
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