Articles By: Woodrow Wilcox

SOS: Speaking of Seniors – Correcting Hospital Bills

SOS: Speaking of Seniors - Correcting Hospital Bills

On April 16, 2012, a client brought some papers and a bill problem to me to help solve. The client is an elderly woman from Cedar Lake, Indiana. With our client present, I phoned her Medicare supplement insurance company to learn what it knew of the bill. It had already paid the bill. In fact, the insurance company gave me the check number, the date the check was made and sent, and the date that the check was cashed by the hospital that got the payment.

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SOS: Speaking of Seniors – Saving $800

SOS: Speaking of Seniors - Saving $800

On April 10, 2012, I received a note and medical bill from a senior citizen client of this insurance agency. The 81 year old woman is from Hammond, Indiana. Her note said in part, ”I never pay anything for my medical procedures. I already met my Medicare deductible for 2012. Can you help me with this bill for $790.99?”

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SOS: Speaking of Seniors – Three Bills in a Month

SOS: Speaking of Seniors - Three Bills in a Month

Three different times in one month a client came to me for help with Medicare related medical bill problems. The amounts were small, medium, and large. It doesn’t matter. He was our client. We know that the Medicare system is not perfect. When mistakes happen and problems occur, we do our best to protect our senior citizen clients from financial harm.

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SOS: Speaking of Seniors – A Very Unusual Report

SOS: Speaking of Seniors - A Very Unusual Report

An elderly couple brought some papers to our office and asked me what the papers meant. The couple brought three Medicare Summary Notice forms to me. They told me that they never had gotten Medicare Summary Notices until now. They should have been getting these forms since 1992 – almost twenty years ago – when the husband first went on Medicare. Sometimes it’s hard to know what to expect from our government-and that’s often the problem.

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