SOS: Speaking of Seniors - Medicare Failed to Send Her Claim

envelope_mailOn September 7, 2016, the husband of one of our client’s phoned me to report that a local hospital phoned them and threatened to send the client’s account to a collection firm. The client is from Valparaiso.

With some editing to protect our client’s privacy, here is the letter that I sent the hospital.

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Dear Representative,

Our client is NOT ignoring a bill from your firm for a balance of $119.02 on ACCOUNT NUMBER XXXXXX for services provided on 06/03/2016.

On August 17 of this year, our client and her husband brought various bills and Medicare claims report forms to my office for my assistance to review. We phoned her insurance company and learned that Medicare never sent your claim to it. I helped the client to send a copy of her claim’s essential information to her insurance company so that it would have the claim information to process and pay your firm. That was done three weeks ago on August 17.

Woodrow Wilcox


Please, be patient to allow some time for the processing and payment.

# # #

The help that I gave this client (and every client) is FREE OF CHARGE. This insurance agency has helped clients with problems like this for years. It is part of our commitment to our clients.

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Woodrow Wilcox is the senior medical bill problem solver at Senior Care Insurance Services in Merrillville, Indiana. That is the largest senior citizen oriented insurance agency in the Midwest. For over six years, Woodrow Wilcox has helped senior citizens with medical bill problems with Medicare and VA clinics. He has saved senior citizens over $1 million in wrongful charges. For more health care articles by Wilcox, visit or © 2013 Woodrow Wilcox. Re-published here with the permission of the author.
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