SOS: Speaking of Seniors – I’m Getting Tired of This

I’m getting tired of the way a certain x-ray medical service in northwest Indiana keeps sending our clients false bills. In the last two years, I’ve helped over 50 clients get the false bills that they received from this firm cancelled.

On May 22, 2017, I helped a client with the most recent case. After I researched the problem, I wrote a firm but polite letter to the director of the x-ray medical service. Here, with a few edits to protect privacy, is that letter.

# # #

The billing service that your firm uses has failed you again.

Your firm sent a bill to our client seeking a balance of $77.19 on ACCOUNT NUMBER XXXXX for services rendered on 01/03/2017. The date of the statement billing our client is 05/09/2017.

I checked with our client’s Medicare supplement insurance company. IT PAID THIS BILL IN JANUARY! Here are the details. The insurance company paid this bill by sending a check for payment on January 27, 2017. The check number is XXXXXXX. Your firm CASHED THAT CHECK on February 6, 2017. The check was mailed to and received at P. O. Box XXXX, Indianapolis, IN 462XX.

Woodrow Wilcox

ADVERTISEMENT

Your firm had the insurance company payment more than three months before you sent the false bill to our client. Please, correct this problem quickly. Our senior citizen client should not be hassled by a false bill. If you need help tracking the check in order to credit payment, contact the client’s insurance company.

# # #

WoodrowWilcox.com

ADVERTISEMENT

To be fair to the director of the x-ray service, he has always responded positively to my letters asking for his help to correct a problem with a bill. It is just that the billing services that the firm uses keep having bookkeeping problems. I believe that the problem lies with a lack of policing medical billing firms strictly. If there is a consistent and persistent problem with a medical billing firm because it fails to credit insurance company payments in a timely manner and repeatedly sends false bills to senior citizens on Medicare, why shouldn’t that firm be put out of business to make more room for billing services that don’t cause that problem so often?


This article is printed with the permission of the author(s). Opinions expressed herein are the sole responsibility of the article’s author(s), or of the person(s) or organization(s) quoted therein, and do not necessarily represent those of American Clarion or Dakota Voice LLC.

Comment Rules: Please confine comments to salient ones that add to the topic; Profanity is not allowed and will be deleted; Spam, copied statements and other material not comprised of the reader’s own opinion will be deleted.


Woodrow Wilcox is the senior medical bill problem solver at Senior Care Insurance Services in Merrillville, Indiana. That is the largest senior citizen oriented insurance agency in the Midwest. For over six years, Woodrow Wilcox has helped senior citizens with medical bill problems with Medicare and VA clinics. He has saved senior citizens over $1 million in wrongful charges. For more health care articles by Wilcox, visit www.medicareproblems.net or www.woodrowwilcox.com. © 2013 Woodrow Wilcox. Re-published here with the permission of the author.
Woodrow Wilcox
View all posts by Woodrow Wilcox
Woodrows website

Comments are closed.